Privacy Policy

Big J' Bakeries Consulting is the data controller for personal data collected through this website. We provide bakery business consulting across Nigeria. Contact: WhatsApp +234 802 306 0062 · [Email address to be confirmed].

• Enquiry and booking details: name, bakery name, city, phone/WhatsApp, email, services of interest and the problem you describe.
• Bakery Profit Score: your answers, score and the phone number you enter to see your result.
• Partner and waitlist forms: name, business type, phone, city and the service you're interested in.
• Baker sign-up: name, contact details, location, experience, certifications, training, current status, preferred role and expected pay.
• Business information shared during an engagement, such as production, sales, cost and staffing records.
• Basic technical data (device, browser, pages visited and campaign links). We do not use third-party advertising trackers.

• To respond to your enquiry and provide consulting services (performance of a contract, or steps before entering one).
• To send reminders or weekly tips you opt into (consent, which you can withdraw at any time).
• To match qualified bakers with bakeries that are hiring (consent given on the baker sign-up form).
• To keep records, prevent fraud and meet tax and legal duties (legal obligation and legitimate interest).

We do not sell your personal data. We share it only with:

• Service providers that host our website and database, and messaging providers such as WhatsApp, under data processing terms.
• When live chat is enabled, tawk.to receives chat messages and any name, phone number, bakery details, city and quiz context you share for our support team to respond. Live chat does not run on private admin or sign-in pages.
• Bakeries considering a baker, limited to the profile you agreed to share.
• Partner baking schools, only when you ask for a referral.
• Regulators, courts or law enforcement where Nigerian law requires it.

Everything you share about your bakery during a Diagnostic or engagement is treated as confidential. We use it only to deliver our work for you, and we will not publish your name, results or testimonial without your written permission.

Some of our providers store data outside Nigeria. Where this happens, we rely on the safeguards allowed under Part VIII of the NDPA, such as adequacy decisions or contractual protections.

Enquiry and quiz data: up to 24 months after our last contact. Client engagement records: up to 6 years to meet tax and accounting duties. Baker profiles: until you ask us to remove them, or 24 months without an update. Data is then deleted or anonymised.

We use access controls, encrypted connections and restricted database permissions to protect your data. If a breach is likely to put your rights at risk, we will notify the NDPC within 72 hours and inform you without undue delay, as the NDPA requires.

Under the NDPA you may:

• Ask for a copy of your data and how it's used.
• Correct inaccurate data or ask us to delete it.
• Withdraw consent or object to processing, including direct messages.
• Ask us to restrict processing or move your data to another provider.
• Complain to the Nigeria Data Protection Commission (ndpc.gov.ng).

To use any right, message us on WhatsApp or email. We will reply within 30 days.

Our services are for businesses and adults. We do not knowingly collect data from anyone under 18.

We may update this policy. The date at the top shows the latest version; significant changes will be highlighted on this page.